OWNER FAQS

• Am I required to make my property available to Section 8?

  No, you are not required to accept Section 8 housing vouchers. However, if you are open to it, we’re happy to walk you through the process and what to expect. Ultimately, this decision is completely up to you as the property owner.

• Are you licensed?

  Yes, Emerald Coast Rental Management is fully licensed and insured. Our team is experienced in property management, Florida landlord-tenant law, and local regulations to ensure your property is in professional hands.

• Can I reach you after hours?

  Yes! While our office operates during standard business hours, we have systems in place for emergency maintenance requests and urgent communications. Our owners also have a direct line of contact with us if something pressing arises after hours.

• Can you put the money directly into my account?

  Absolutely. We offer convenient direct deposit (ACH) for your monthly owner disbursements. It’s fast, secure, and ensures you get paid without delay.

• Do I get to see the lease or sign it?

  You’ll always have access to the lease documents we use, and we’re happy to review them with you. As your property manager, we execute leases on your behalf for efficiency and legal compliance, but you’re welcome to be as involved in the process as you'd like.

• How and when do I get my checks?

  Owner payments are disbursed monthly via direct deposit, typically between the 10th and 15th of the month. You’ll also receive a detailed owner statement showing all income and expenses.

• How is rent collection handled?

  We make it easy for tenants to pay rent online through a secure tenant portal. Our system automatically notifies tenants of upcoming due dates and immediately flags any late payments, at which point our team follows up to resolve the issue promptly.

• How long of a lease do you sign?

  Most of our leases are for a 12-month term, which helps ensure long-term stability. However, we can accommodate shorter or longer terms based on your goals and market conditions.

• How much security deposit do you charge the tenant?

  We typically collect a security deposit equal to one month’s rent. This amount can vary based on credit, rental history, or specific lease terms, but we always aim to protect your property while remaining competitive in the rental market.

• How soon can you start managing my property?

  We can start right away! Once we have a signed management agreement and necessary onboarding documents, we’ll begin marketing the property, screening tenants (if vacant), or transitioning from your current manager seamlessly.

• What type of properties do you manage?

  We specialize in affordable and centrally located rentals in Fort Walton Beach and surrounding areas. This includes mobile homes, duplexes, fourplexes, single-family homes, apartments, and townhomes — ideal for working families, military members, and long-term residents.

• What type of reports do I get and how often?

  You’ll receive a detailed monthly owner statement outlining all income, expenses, and account activity. You’ll also have 24/7 access to your owner portal where you can view reports, documents, and financials at any time.

• Who holds the tenant security deposit?

  We hold all tenant security deposits in a Florida-compliant, separate escrow account. This ensures all funds are properly handled in accordance with Florida landlord-tenant law.